Last updated: June 22, 2026
Lookwena operates this store and website in order to provide you, the customer, with a curated shopping experience (the "Services"). Lookwena is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.
Personal Information We Collect
Depending on how you interact with us, we may collect: contact details (name, address, phone, email); financial information (payment card and transaction details); account information (username, password, preferences); transaction information (items viewed, purchased, returned); communications with us; device information (IP address, browser, unique identifiers); and usage information about how you interact with the Services.
Personal Information Sources
We collect personal information directly from you, automatically through the Services (including cookies), from our service providers, and from our partners or other third parties.
How We Use Your Personal Information
We use personal information to provide and improve the Services (processing orders, payments, shipping, returns, and personalized recommendations), for marketing and advertising, for security and fraud prevention, to communicate with you and provide customer support, and to comply with applicable law.
How We Disclose Personal Information
We may disclose personal information to Shopify and other vendors who perform services on our behalf (payment processing, analytics, fulfillment); to business and marketing partners; when you direct or consent to disclosure; with our affiliates; and in connection with a business transaction or to comply with legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties, which may be located in other countries. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third-Party Websites and Links
The Services may link to websites operated by third parties. We are not responsible for the privacy or security practices of those sites, and our inclusion of a link does not imply endorsement.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of a child's information.
Security and Retention
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We retain personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to access, delete, or correct personal information we hold about you, request a portable copy of it, and opt out of the sale or sharing of personal information for targeted advertising. You may manage promotional email preferences using the unsubscribe link in any marketing email. You may exercise these rights by contacting us using the details below. To learn more about rights related to data processed by Shopify, visit privacy.shopify.com.
Complaints
If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, relying on recognized transfer mechanisms where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.
Contact Information
Store Name: Lookwena
Store Address: 1211 20th Place, Hermosa Beach, CA 90254, United States
Store Email: Info@lookwena.com
Store Phone: 351-355-3580
Customer Service Hours: Monday to Friday, 9:00 AM - 5:00 PM (PST)
Response Time: We do our best to reply to your e-mail within 1-2 business days.